Friday 14 January 2011

Shock horror: the guard drops. A politician saying what he's thinking. Malfunction of usual filter system.

Radio 4 interviewer on ‘Today’ programme this morning: "Your party normally does well in by-elections; how do you explain ... " (i.e. the fact they didn't win the Oldham East by-election)

Lib Dem President Tim Farron: "We are also a party that is not normally in power. Don't know if you'd noticed."

Could this start a trend? I doubt it Quite a few LD people have committed indiscretions lately, though rarely live on ‘Today’. This was different; a gentle rebuke for an ingenuous question.

I’d love to see a similar phenomenon when sportspeople are interviewed just seconds after finishing their match or event. For example:

“How do you explain the fact that despite ….. you lost to Usain Bolt?” (this was actually asked, in even more patronising terms, of Asafa Powell, one of the pre-tournament favourites, immediately after the Beijing 100 metres final.)

“Well, Gary (apologies; it wasn’t Gary Richardson but I just have this thing about his questioning style), I ran as fast I could (maybe I even ran a personal best) but he ran even faster. Don’t know if you’d noticed … but he’s pretty good.”

Sadly, it won’t happen very often, thanks to a combination of politeness and the media training that all public figures (politicians, sportspeople and celebs of all kinds) get nowadays. Politeness is a virtue I value; but in these situations I’d appreciate a little less of it.

Thursday 13 January 2011

UGLY FONTS MAY AID RECALL

Do "ugly fonts" help us remember what we read? Is the everlasting trend towards making information more "readable", and in general easier to digest, counter-productive? There was an interesting piece on Radio 4's "Today" programme this morning, together with a very short and unscientific test of the theory: from three short pieces on three different subjects, all the presenter could remember about the text she’d been shown in Arial was that it was in Arial.

I said the test was “unscientific”, not just because it was so short (they probably had to leave enough time for yet another weather forecast) but also because I strongly believe that interest is the key to memory. If she’d been shown three pieces of text in three different fonts, but all on the same subject, then we would have removed a very significant variable.

If this theory is true (and it seems logical that making our brain work harder will aid recall), then my wonderful Kindle is too easy to read! Maybe it needs more font options. It currently has the choice of a "regular" typeface, also “condensed” and sans-serif.

I was somewhat surprised when I found that the Kindle’s “regular” typeface was a serif font; I’d always heard that sans-serif was better for reading onscreen, serif for print. Maybe the point is that the Kindle is designed to be as close as possible to the experience of reading from the printed page.

Thursday 6 January 2011

UK RAIL LINES IN THE HEADLINES AGAIN

Just when British rail travellers thought they had seen the end of travel miseries caused by the ice and snow in the weeks up to Christmas, they’ve been hit with steep fare increases. The average fare hike is double the inflation rate and some fares will rise by 12.8%. Meanwhile promised improvements to services are in most cases nowhere to be seen, although to be fair punctuality has improved. (By British standards, that is; we say that a train is punctual if it’s less than 10 minutes late, whereas in Spain, the land supposedly of ‘manana’, if one of their high-speed services is five minutes late your fare is refunded.).

Rail’s share of “total miles” small?

A recent article in last weekend’s Independent on Sunday (2 Jan 2010) by Alexandra Woodsworth, of the Campaign for Better Transport, says that even steeper rises are planned from January 2012, as the government wants to reduce the taxpayer’s contribution to the cost of running our much-criticised rail network. In itself a justifiable aim, if you consider it unfair to subsidise so heavily a mode of transport that represents 8% of the total distance travelled in Britain, (The Economist, 1 Jan 2010) compared with “85% by cars and vans”. That last phrase makes me wonder whether the statistic included freight miles; time to call in Tim Harford and his team at Radio 4’s wonderful “More or Less” programme with their genius for unpicking the headline statistics so beloved of many journalists and so often misleadingly used. It was Gore Vidal who said, “The worst thing I can say about my fellow-Americans is that they don’t like any question that can’t be answered in ten seconds” and sometimes I think we are going the same way.

Captive market

The Economist article points out that UK rail fares have grown by 50% in real terms since 1980 and it’s already well-known that our fares are the highest in Europe by a massive margin. Despite that, many commuters have no real alternative and “many rail firms enjoy a virtually captive market, (and regional monopolies too) hence passenger numbers continue to increase: we complain but many of us cannot vote with our feet because we need the trains to get to our jobs. The claim is often made that trains are “favoured by the better-off” but this is somewhat misleading: trains are not so much the favoured solution as a necessity for those who work in London, where wages and salaries are higher but so are living costs.

Subsidies and profits

The same magazine has often made the claim that the taxpayer subsidy of rail (currently £4.4 bn / annum) is four times higher than it was before we privatised the network in the mid-1990s (a decision taken by the then Tory government but implemented by Labour) but it’s not clear if that’s inflation-adjusted. Either way, can this massive subsidy be justified in view of rail’s small share of the travel market? And can it be consistent with the highest fares in Europe? (and in many people’s opinion the worst services?)

In a recent post I quoted a letter scoffing at a claim by a senior manager in the train operating companies (TOCs) that there would be fares “to suit everyone’s pockets”. The writer guessed whose pockets would be best suited by the new fares and it would not be the traveller. These new fares will be better news for the taxpayer and best of all for the TOCs themselves. The partial justification of the increases is planned improvements to the services provided by these privately owned train operators; that’s equivalent to Tesco, for example saying: “we want to open new stores next year, which will of course increase our market share, our turnover and our profits; that’s a good economic decision for us but to pay for it we need you, the consumer, to make the investment, so we will increase all our prices now.”

Off-peak more expensive?

“And another thing …” Why are our rail fares so complicated? Last week I travelled from Bristol to Exeter. Even though I knew exactly which train I wanted to get, there were seven different single fares available, just for that particular train, according to www.thetrainline.com, all with slightly different conditions attached. If I had not been sure which train to take, there would have been dozens of different fares.

Of course advance booking is usually cheaper than walk-up and off-peak is cheaper than peak, i.e. “anytime”. However, here’s the most ludicrous thing I noticed last week: the walk-up fare for an “off-peak single” on my train was slightly more expensive than the equivalent fare for an “anytime single.” As Jeremy Clarkson might say, if he’d ever written about trains (which I doubt), “you couldn’t make it up.”



WANT TO KNOW MORE?

“What’s green about encouraging us to drive?” The Independent on Sunday, 2 January 2011. http://www.independent.co.uk/opinion/commentators/alexandra-woodsworth-whats-green-about-encouraging-us-to-drive-2173948.html

Alexandra Woodsworth, The Campaign for Better Transport. http://www.bettertransport.org.uk/

“After the deluge, the pinch: Britain’s expensive trains are set to get even pricier.” The Economist, 1 January 2011. http://www.economist.com/node/17800351?story_id=17800351&CFID=158635719&CFTOKEN=67846156

“ … Britain’s definition of punctual includes trains up to ten minutes late”. From The Economist 4 June 2009: “Pay up, pay up, and board the train.” http://www.economist.com/node/13788573